Malaysia's Excellence Award

Malaysia's Annual Quality Excellence Award (QMEA)

The 12 steps excellence model as practised by most European, American and Singapore companies.
(see the diagram below)

1. The role of the company's leadership in mission and team building.
2. Performance and market gaps analysis that would enable the conduct of SWOT analysis
3. with which Market positioning / target market is identified and profiled
4. designing and simulating an acceptable profit business model
5. and arrive at the right business goals and strategies
6. with the key functional strategies (Market, Operations, HR and Finance)
7. Linking and coordinating them with a strategic maps and metrics.
8. Evaluate the efficiency of the processes at input, process, output and outcome levels.
9. Establish an acceptable return on equity objective with the Du Pont chart
10. evaluate the overall business performance (ROE and ROA Chart ) with KPI ratios
11. diagnose performance through the key departmental functions.
12. Cascading performance metrics to all in the company. (individual scorecard)

     
YOU MAY NOT WIN THE AWARD, BUT THE ADDED VALUE OF YOUR PERFORMANCE IS MORE THAN THE REWARD of the award.
     
7 step model.

1. Top management leadership
2. Quality data information
3. Human Resource Management
4. Customer focus
5. External suppliers
6. Process Management
7. Operational and business results

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