A training need analysis and consultancy services

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Our firm has developed and perfected a tool in analysing the above.
1) identify the performance gaps through du pont format which shows the ROE as corporate goals.
2) Gaps as compared to industry standards, targeted or past actuals.
3) Confirm whether it is improved performance or volume impact.
(use the input output graphic model)
4) From performance gaps conduct competency gaps analysis by surveys, interviews, observations, profiling, experts opinion etc etc.
5) Estimate alternative training delivery costs.
6) Compute the benefits and gains of would be training by projecting through the Du Pont template.
7) Compute ROI / IRR and rank them in importance.

All these could be done within 21 days.

It is short sharp and precise method.
Call me for further information.

Arriffin 012-2786282

Output Input ratios - performance trend measures

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HORIZONTAL ANALYSIS WITHIN A COMPANY

1. Our firm has invented an easy approach to evaluate impact due to strategic change in input.
2. It is a ratio between outputs divided by inputs.
3. The ratio indicates efficiency and performance of  any management activities.

GRAPHICAL APPROACH

1. It is graphical approach that make it easily understood where the input is at the x axis and output IS at the y axis.
2. A KPI each is calculated to show the before, after and standard.
3. It shows the value of improvement brought about by the change. 
4. Impact caused by volume could be eliminated.
5. Identify the change contributed by efficiency rather than change contributed by volume input.
6. This tool could be used and applied to all levels of jobs from management to the lower levels.

FINANCIAL DATA

1. The objectivity of the financial data are normally preferred for this purpose.
2. Excel templates and models has been designed to simplify the calculations.

DYNAMIC HORIZONTAL RATIO ANALYSIS

1. To better explain the change, a dynamic ratio analysis is preferred.

Arriffin 012-2786282
copyright - input output analysis 2009

3 Key Workshops on performance

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To improve corporate performance, 3 courses are relevant

1) Building a Business Plans - 3 days
(A guided workshops for senior managers in preparing the their company business plans)

2) Performance Team Building - 3 days
(for team members who operates in the performance system)

3) Performance Improvement Strategies - 2 days
(for the CEOs and key persons in the company)

Enquiries are welcome.
Hj Arriffin 012-2786282

Consultancy Services - business and financial services

We provide the following study and system designed services for our clients.
It shall promote business growth by plugging leakages and rectifying errors.

1. Performance audit - 7 day assignment
• critical success factors
• critical performance gaps
• SWOT analysis
2. Market Positioning
• Target consumer profile
• Competitors strengths
3. Marketing Strategies -  4 Ps
4. Business modelling and testing  -  Profitability
• size and price
• costs
5. Capital financing models
• working capital
• fixed capital
• financed by equity and borrowings
6. ROE chart ( profits and capital alignment)
7. Competency profiling - 7 day assignment
• industry benchmarks
• internal benchmarks
• best practices
• gap analysis
8. Training Need Analysis - 21 day assignment
• trainable solutions
• delivery training and costs
• ROI to justify training
9. Metric structured Strategic business Plans - 21 day assignment
• 7 steps plans

Based on the above, companies shall be able to prepare their business plans effectively for their next performance period.

We strongly suggest companies to periodically review their business systems through the appointment of business consultants.

All enquiries on scope and fees are welcome.
Hj Arriffin 012-2786282

Performance Improvement - 7 key steps

How do we improve the performance of a company?

1. Set SMART goals and objectives
   
2. Performance gap analysis / Output and Input analysis
   
3. Key Performance Indicators and performance improvement matrix
   
4. Key REsult Areas and strategic mapping
   
5. Performance targets and benchmarkings
6. Variance analysis
   
7. Written performance action plans

Arriffin, 012-2786282
The inventor of performance matrix

Performance Business Plans

How to prepare a business plans suitable for performance management, where performance targets/standards at strategic performance areas.

1. Performance Gaps in the last period
2. Improvement Strategies
3. BSC Metrics
4. Product costs and pricing strategies - Contribution Margin
5. Cost volume profit analysis - determine size and profit planning
6. Working capital strategies - trading strategies
7. Fixed Asset Strategies - Investment Strategies
8. Equity and LT Loans - Financing Strategies
9. Du POnt ROE and ROA Structure Planning
10. CAsh Flow Projections - liquidity management
11. Projected Financial Statements
12. Growth and Health Indictors - Key Performance Ratios
13. Strategic Maps

Performance Leadership and Team Building****

Here are the course contents for the above 3 day workshop.

1) the role of supervisory leadership in performance

• outcome performance
• efficient performance

2) Defining Objectives
3) Setting SMART goals

• Component goals

4) Identifying Key REsult Areas

• pareto, sensitivity, cause effect relationship

5) Choosing suitable key performance indicators

• departmental KPIs
• Superior KPIs
• Input and lead KPIs

6) Setting performance targets
7) Understanding targets and benchmarkings
8) Measuring performance gaps

• Actual Performance
• Maintaining performance records

9) Gap Analysis

• Before and after performance
• Output / Input analysis
• Actual variance analysis

10)Improvement Strategies and Change

• Improvement matrix
• Strategic themes
• Initiatives / Programs

Copyright :  Arriffin 012-2786282

Team Building - the right way

I wonder the fuss about team building in Malaysian management today.

They go for mountain climbing, jungle tracking and outdoor sports but spend no time in discussing team objectives, problems and approaches.

They came back tired with some of them reporting sick for the next couple of days. They do it in the name of team building exercise.

I totally disagree with this approach of team building.

Team building is a dynamic process among members to set goals and achieve targets by effective problem solving, leadership, communication and proper action plans.

We believe that an effective team building could be better observed, intervened and corrected in the interaction process of handling their own real business issues.

In our team dynamics, team members shall learn how to handle and resolve real issues with their team leader and other members of their team. The consultants shall be observing the interaction advising the right management skills to apply in each situation.

If you are interested in our team building approach, please call us for further information.

You get two in one workshop : an effective team and leadership committed to an effective team action plans.

Arriffin 012-2786282

Budget Planning in 7 steps

We use the following 7 steps in budget planning of an organisation regardless of the size.

1) Determine the Cost Volume Profit Levels which the firm plans to target. (the business model)
2) Decide on the working capital strategies (minimum)
3) Determine the Fixed Assets Strategies (minimum)
4) Determine the Equity Capital and Long term loan by balancing with the above.
5) Draw up ROE / ROA linking with other supporting accounts. (Du POnt Format)
6) Project Cash flows based on the above assumptions.
7) Estimate the Financial statements with the key health and growth ratios.

We apply the same steps in our training as well as in our consultancy.
We have prepared models and templates for the both training and consultancy services.

Call us for further details.

Arriffin 012-2786282

Performance Improvement - A 9 step approach

We provide the following consultancy and training services:-

1. Identifying critical performance gaps
• (using Du Pont Format and industry averages)
2.  Analyse performance gaps into volume, effciency or other impact.
• (using standard cost variance analysis and output input analysis)
3. Apply performance improvement matrix in determining improvement strategies.
• (determine the training and other intervention strategies based on the matrix)
4. Redefine objectives and set goals
5. Identify Key Result Areas for each goal.
6. Draw up strategic map using the BSC format with Goals, KPI and Targets for each functional departments.
7. Set Performance targets and benchmarkings
8. Draw up the ROE/ROA based on the Du POnt Format incorporating the improvement strategies.
9. Written action plans.

Our fees are far below your expectation. Just ask for the 9 step approach to performance improvement.

In summary, PI has 5 main phases: diagnosis, strategic, efficiency, execution and evaluation.

Arriffin 012-2786282
20th December, 2009

Training Needs Consulting Services

Our firm has developed a 6 steps approach to identify and justify training needs for all firms.

We focus on the critical performance gaps.

The following steps are applicable:-
1) Use Du Pont template to measure performance of key result areas.
2) Compare with industry to identify negative performance gaps and prioritise them.
3) Analyse performance gaps to get to the competency gaps of job holders.
4) Project benefits and gains derived from training or interventions by using the Du Pont template.
5) Project the costs of training which should include opportunity costs.
6) Calculate ROI / IRR to justify training intervention.

All the above steps could be done in less than 7 + 7 days.

Call me to know more about our new approaches.
We use the input output analysis to measure the improvement gains due to better competencies.

Hj Arriffin 012-2786282

Project Evaluation by Aviation College Students

I did an evaluation of Aviation College students in Bangi for their projects.
They have to do presentations about their projects.
10 more students shall be conducted this coming Friday.

Skali program in technopreneurs

I was involved in this program since I came back from Jakarta through Puan Rohana.
I was given a few titles to handle for skali young IT entrepreneurs.
value propositions, competitive analysis and setting up a company. Earlier, Manan has handled marketing for me.
It was a one day program for each topic.
In the meantime, I am preparing a similar program with Budiman.
They have another group of nuclear researchers in Bangi.

Our Value Proposition - ABM Consult

We are a Kuala Lumpur based firm providing quality consulting and training services to executives, managers, directors and entrepreneurs in the field of performance, planning, control and turnaround management.
Unlike our foreign competitors, we provide international standard of services at the highest speed at fees afordable by our past and potential clients.
We are able to do the above due to our special expertise and competency in quantitative techniques with the assistance of computerised programs.
We live by our management philosophy "metrics for every1"

Management Consulting Services in Malaysia

We provide the following consulting services at the most reasonable fee.
a) Training Need Analysis - 30 days
b) Performance Improvement - 180 days
c) The Annual Strategic Business Plans - 25 days
d) corporate turnaround - agreed time span
e) Impact Study and Evaluation.
f) The strategic Marketing Plans
g) Benchmarkings services
h) Performance Audit - 7 days
Call me for our proposal
Arriffin 012-2786282


Fees are negotiable and relate to agreed tasks and scope of work.

Effectiveness and evaluation of training

1. 4 levels of training evaluations by Kirtpatricks
2. Isolating the effect of training
3. before and after net gain
4. controlled and uncontrolled net gain
5. Calculating the ROI with input and output ratio
6. Net gain cash flows

Performance and Competency Gaps -7 essential steps

TRAINING NEED ANALYSIS

A two day training workshop 

1. To find performance gaps: compare the outcome of Key Performance Areas with the industry average - use Du Pont ROE Format.
2. Chose material negative gaps for variance analysis using the industry averages as standards
3. Use input output graphs to find true performance.
4. Determine competency gaps on the relevant staffs by comparing existing competency with those of relevant competent staff.
5. Apply duty and task analysis to identify the competencies.
6. Cluster competencies into categories such as core and technical competencies and consider the right delivery strategies.
7. Justify training by computing ROI

Suitable for HR and training executives in justifying and delivering effective training.

http://traininginmalaysia.blogspot.com

Performance Improvement in 9 steps

At corporate level

1. Diagnose latest financial statements to determine SWOT.
2. Define realistic corporate objective in term of ROE = P/S x S/A x A/E
3. Identify critical performance gaps based on industry standards
4. Identify key result areas for the key departments linked with the corporate goals.
5. Cascade goals to the lowest level through discussion with all supervisors and staff.
6. Identify competency gaps among key staff and deliver training on best practices.
7. Determine KPIs at all levels at all KRAs.-  conduct benchmarking
8. Monitoring performance and conduct appraisal
9. Analyse positive and negative gaps for improvement opportunities.

This program focus on improvement strategies that could be adopted by the company.

We provide both training and consulting services for the above.

Business Management Courses

ABM Counsult is proud to announce that the following monthly courses for the year 2010. It shall be presented efficienly with prepared excel templates and models.

Marketing plans (1 day course @ RM490/pax)

• Working Capital
• Cost Volume Profit Analysis
• Trading and the Income Statement

CAsh flow and Project Evaluations (1 day course @RM490/pax)

• Cash flow planning and liquidity management
• Bank loans repayment
• Internal Rate of Return and Net Present value

Managerial Finance (1 day course @ 490/pax)

• Equity and Long term Loans
• Du Pont Financial Strategies
• Key Performance RAtios
• Drawing up the Balance Sheet.

Business planning course (3 day course @ RM1,200/pax) (all the above)

Performance Management Courses

ABM Consult is please to announce that the following courses are organised for the Malaysian public regularly:-
PERFORMANCE PLANNING ( 1 day course )

• Goal setting and linking
• job description
• Key Result Areas
• planning meetings
• Goals measurement

PERFORMANCE ACTION PLANS ( 1 day course)

• Key Result Areas and accountability
• Schedule and project management
• Authority and Resources
• Progress monitoring
• Improvement strategies

PERFORMANCE APPRAISAL (1 day course)

• Performance Measures KPIs
• Variance Analysis
• Output analysis
• Impact Study
• Performance Standards / Benchmarking
• Reward Management

Performance Management (RM1,800/pax for 3 day program)
Performancec Metrics (RM1,200/ pax for 2 day program)

PENGURUSAN KEWANGAN

Antara kandungan modul ini:-
1) Merancang keuntungan dengan titik pulang kos.
2) Strategi Modal kerja
3) Modal Tetap diminimum kan.
4) Ekuiti dan Pinjaman Jangka Pangjang
5) Du Pont PTE format.
6) Aliran Tunai antara dua tempoh.
7) Penyata Kewangan

Management Consultancy and Training

ABM Consult provides the following consultancy and training services:-

1. Performance Planning and Appraisals
2. Performance Metrics for Improvement
3. Business Planning in 7 steps
4. Cash Flow and Project Evaluation
5. Strategic Marketing Planning and Budgeting
6. Strategic Finance and Profit Improvement
7. Training Need Analysis
8. HR Measures and Accountability
9. Team and Performance Building
10. Building Plans Meeting
11. Entrepreneurship Development
12. Cost Planning and Controls

arriffin@gmail.com

012-2786282

Profit Improvement and Turnaround Mangement

We are performance improvement consultants and trainers based in Kuala Lumpur.

We conduct training workshops for all those who are interested in profit improvement and turnaround management.

We would first identify weak key performance areas by comparing them with past internal performance and with industry averages.

We would upgrade management planning and controls at all 4 perspectives i.e HR, finance, Marketing and Production.

Leakages would be plugged immediately while performance would be measured and monitored with jointly agreed KPIs.

Unit objectives shall be clearly stated and Key result areas shall be identified to achieve the goals.

Performance standards and targets shall be identified for all key performance areas with all possible best practices be adopted.

Performance shall be evaluated constantly with major gaps being further analysed to determine the real cause for the under performance.

Corrective actions shall be undertaken to ensure overall improvement in performance.

Performance planning and appraisal

• This course is suitable for all heads and supervisors both public and private sector.
• How to evaluate staff performance? 
1. Is the tool used objective or full of subjectivity? 
2. Would it help in promoting growth and better performance of your company? 
3. On the contrary most employers and heads are destroying their staff motivation and creativity by their yearly performance appraisals which would eventually led to their departure from the company.

• We have developed a two day training program that promotes continued individual and team performance.

1. We would show how goals should be defined and measured. We would show the right use of KPIs to measure and promote performance. We would also show them how performance standards and benchmarking are obtained.
2. There should be partipation in setting these goals and performance measures thus improving thier ownership of the programs implemented.
3. Performance could objectively be measured and improvement change could be suggested in collaboration with the staff concern.
4. All these would be linked unit goals towards the departmental and finally the corporate goals.

PERFORMANCE PLANNING

1. Smartly defined performance objectives
2. Appropriate performance measures or Key Performance Indicators
3. Targeted Performance
4. Link goals with corporate objectives
5. Establish Strategic themes
6. Proposed initiatives / programs

PERFORMANCE APPRAISAL

1. Establish performance records
2. Agreed on the measures or key performance indicators (KPI)
3. Compare actuals with targets - gaps
4. Analyse the gaps for possible root cause analysis - variance
5. Establish lead and Outcome indicators
6. Input and output ratio
7. Performance based compensation plans
   
   Initially these courses shall be held in Kuala Lumpur, Penang and Johor Baru.
   
   Please contact us for further details.
   
   This is our contribution towards national development and growth.
   
   Hj Arriffin 012-2786282
   arrifffin@gmail.com
   http://www.abmconsult.cjb.net/

Business Planning in 7 steps

We develop this training program for all who are interested in doing their own business plans.

 This is directed to small and medium entrepreneurs and businessmen who need to prepare this document as an annual affair.

 These plans are also suitable for application of banking loan purposes.

This program shall take two days assisted with excel templates and models. These shall be given free to all participants.

1. Cost volume profit analysis
2. Working capital
3. fixed assets
4. Equity and debt finance
5. ROE format
6. CAsh Flow Projection
7. Financial Statement Analysis

This program shall be held in Kuala Lumpur and Penang. Else where would depend on the demand.

The fee is RM1,200 which include food, drinks and certificates.

At the end of the program, the participants shall be able to prepare their own business plan incorporating suitable strategies.