Performance Improvement - A 9 step approach

We provide the following consultancy and training services:-

1. Identifying critical performance gaps
• (using Du Pont Format and industry averages)
2.  Analyse performance gaps into volume, effciency or other impact.
• (using standard cost variance analysis and output input analysis)
3. Apply performance improvement matrix in determining improvement strategies.
• (determine the training and other intervention strategies based on the matrix)
4. Redefine objectives and set goals
5. Identify Key Result Areas for each goal.
6. Draw up strategic map using the BSC format with Goals, KPI and Targets for each functional departments.
7. Set Performance targets and benchmarkings
8. Draw up the ROE/ROA based on the Du POnt Format incorporating the improvement strategies.
9. Written action plans.

Our fees are far below your expectation. Just ask for the 9 step approach to performance improvement.

In summary, PI has 5 main phases: diagnosis, strategic, efficiency, execution and evaluation.

Arriffin 012-2786282
20th December, 2009