Kursus Peruncitan Pasar Mini - 3 hari

PASARAYA MINI -  PERUNCITAN

1. Kajian dan Analisis Prestasi- Pasaran
2. SWOT = kekuatan, kelemahan, peluang dan ancaman.
3. Konsep Pasaraya Mini diMalaysia
4. Market Positioning / Sasaran Pasaran
5. Strategi perniagaan dan pasaran
6. Pemetaan Strategi
7. Strategi Pemasaran
• Harga
• Tempat
• Produk
• Promosi
8. Bentuk model perniagaan - pasaraya mini
9. Analisis Perniagaan Pasar Mini Anda
• Key Result Areas -  Punca Prestasi Utama
10. Menerokai Peluang Perniagaan Pasar Mini
• copy and paste
• benchmarkings
11. Memahami Hak - Hak dan Gelagat Pengguna
• mudah dan murah
• tepat dan banyak pilihan
• seronok dan bersih
12. Pengurusan Peragaan / Display of goods
13. Pengurusan Stok dan memahami Ciri dan jenis stok
• Pameran
• Perakaunan
• Kos dan harga
• Pusingan
14. Belian yang bijaksana
15. Ramalan Hasil /  Outcome
• Modal
• Aliran tunai
• Pulangan terhadap ekuiti - carta
16. Perkongsian Pengalaman / Fungsi utama
1. HR dlm peruncitan
2. Strategi Pemasaran dlm peruncitan
3. Strategi Kewangan dlm peruncitan
4. Strategi Operasi dlm peruncitan
17. Sistem POS

(kandungan kursus diatas dipetik dari laman web Kementerian)

KURSUS PERUNCITAN PASAR MINI

(Organised Retail)

Melahir dan membena kumpulan usahawan yang menjurus kepada peruncitan.pasar mini

Membolehkan peserta merancang dan mengurus perniagaan peruncitan yang lebih berjaya.

Metodologi Kursus

Berasaskan bantuan komputer dengan perisian excel.  Buku kerja turut digunakan untuk lebih berkesan.

Tempoh Kursus:  3 hari kerja

KANDUNGAN KURSUS

1. Ciri ciri utama kedai runcit mini.
2. Profil Sasaran pelanggan
3. Model Perniagaan Pasar Mini
4. Metrik pengurusan peruncitan
5. Strategi Peragaan / design dan layout kedai
6. Merangka susun atur kedai
7. Pengurusan stok
8. Belian bijak
9. Penetapan harga
10. Stategi Perniagaan Peruncitan
11. Laporan Kewangan Kedai runcit Mini

Sila lihat kandungan alternatif untuk peruncitan dalam blog yang sama
arriffin@gmail.com  012-2786282

Performance Improvement Strategies

PERFORMANCE STRATEGIES

1. What is performance?  Positive outcome
2. Who is responsible for performance? Everybody
3. How to achieve performance.
• Critical performance gaps
• Critical success factors
• system change
• Training
• Motivation
• Authority
• Resources
4. Linking efficiency to performance.
5. Linking strategies to performance
• the right and wrong strategies
6. Marketing performance Strategies
7. Operational performance Strategies
8. HR performance Strategies
9. Financial Performance Strategies
10. Corporate Performance - Strategic Performance

What does a performance analyst do? Here's a list of some of the things you maybe doing as part of a performance analysis:

Interviewing CEO and key departmental heads

Reading the annual report / critical performance gaps

Chatting at lunch with a group of customer service representatives

Reading the organization's policy on customer service, focusing particularly on the recognition and incentive aspects

Listening to audiotapes associates with customer service complaints

Leading a focus group with supervisors / competency gaps

Interviewing some randomly drawn representatives

Reviewing the call log 

Reading an article in a professional journal on the subject of customer service performance improvement

Chatting at the supermarket with somebody who is a customer, who wants to tell you about her experience with customer service

          

Accounting Training and Services

1. We provide both accounting training and services to clients in Kuala Lumpur and the surrounding towns.
2. We provide practical and theoretical training for your future accounting staff until they can work independently to produce a complete set of financial statements.  Normally, a staff could be trained within 3 months or shorter depending on his / her prior experience and qualifications.
3. We specialise in providing practical accounting experience with Mr Accounting software.
4. We accept trainees at all times and out fees for each staff training is @ RM900 per month/ pax.
5. If for some reasons, your staff is not able to function we provide the accounting services to ensure that your get your monthly financial statements.  We charge RM500 plus travelling for this monthly service.
6. You could get a trained accounting staff from us where we charge a nominal fee for such service.
7. All inquiries are welcome.

HRDF paid training need analysis****2014

Identifying your training needs

We are looking for companies that would want to identify their critical training needs.  These are useful for the purpose of next year's training programmes.

The following steps are suggested to identify the training needs.

1. Identify industry standards for best practices.
2. Conduct performance audit to identify key performance gaps.
3. From the gaps, identify and profile key job holders for competency gaps
4. From competency gaps establish training needs.
5. Training impacts and ROI justification

When training needs identified, proper intervention would generate the required results