Performance Improvement

Performance Improvement in 9 steps: "At corporate level Diagnose latest financial statements to determine SWOT. Define realistic corporate objective in term of ROE = P/S x S/A ..."

1. Identify the critical performance gaps and SWOT analysis
2. Redefined the business goals and market positioning.
3. The right Key Result Areas - key strategies
4. Design the right business model - costs volume profit planning.
5. Ensure adequate working capital based on the trading strategies.
6. Ensure adequate capacity but minimize investment in fixed assets: a balance between ownership and rentals.
7. Sustain Liquidity or cash flow planning where borrowings and loan repayments are planned.
8. BSC perspectives - link and integrate strategies into a strategic map
9. Realigned strategies to achieve the targeted ROE.  - Use Du Pont ROE chart.
10. Monitor functional strategies through Performance metrics or Key Performance Indicators
11. Introduce innovation in products, strategies and technology to better the best practices.

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How to achieve improvement in transformation.

When management analyst discuss change, they have identified change at 2 levels - evolution and transformation. Evolution refers to insignificant but gradual change. However transformation refers to great change in positive results.

The Malaysian government under the leadership of PM Najib is stressing on positive change at transformation level.

It must however be noted that transformation change could only be achieved through change in one or all the key steps in process, information, structures, strategies, management drive and attitude.

Change must be systematic, integrated and directed at total or comprehensive level rather than piece meal or sporadic effort.

Has the Malaysian government made a drastic change in its administration to achieve the transformational results?

I have not seen any significant change that has taken place in the Malaysian government machinery except for a brainstorming sessions of selected groups of persons to arrive at key result areas.  I do not think this is enough for the expected transformation change.