Competency gaps are training needs

Gaps are identified by comparing the performance of the company against a bench marked company in the same industry. Positive performance indicate strengths whereas the opposite shows weaknesses. Thereafter, proper winning strategies could be formulated and best practices could be recognized and adopted. All the above could be drawn objectively from the financial statements rather than relying on subjective opinion surveys which are popularly but wrongly applied in TNA.

Wednesday, December 23, 2009

Performance Improvement - 7 key steps

How do we improve the performance of a company?

Set SMART goals and objectives
Performance gap analysis / Output and Input analysis
Key Performance Indicators and performance improvement matrix
Key REsult Areas and strategic mapping
Performance targets and benchmarkings
Variance analysis
Written performance action plans

Arriffin, 012-2786282
The inventor of performance matrix

Competency gaps are training needs

Wednesday, December 23, 2009

Performance Improvement - 7 key steps

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Blog Archive

CORPORATION METRIC MANAGEMENT
DAY	9.00-10.30	10.30-11.00	11.00-12.00	12.00-1.00	1.00-2.00	2.00-3.30	3.30-4.00	4.00-5.00
1	Corporate objectives defined ROE Chart		ROE Chart vs Industry Stds Critical Performance Gaps	Key Result Areas BSC key Metrics		Key Performance Indicators		Metric management- case analysis
2	Performance Targets and Standards		Internal & external benchmarkings	Performance Evaluation- Input output analysis		Performance meeting - planning		Role Plays
3	Strategic Mapping Porter's Strategies		ROE kpis Departmental KPIs	Performance meetings - appraisals		Accountability & Action plans Improvement Strategies		Closing Summary