Performance Leadership and Team Building *****

A short 2 day course for all work leaders

Target Groups:   Suitable for all supervisors, managers and directors.

Course Objective:  Provide knowledge and skills on how to manage performance effectively.  These leaders would become more quantitative in their management which include communication, problem solving, monitoring and appraising.

Course Benefits:   Continuous performance improvement at all levels.

Methodology:   using excel with full of metrics templates - please bring your note book.

Course Contents:-

1. Setting and drawing challenging job goals
• Benchmarking
• Past performance
2. Determining the right key result areas
• root cause analysis
3. Communicating expected performance
• setting improvement goals.
4. Solving performance gaps problems
• change
• strategies
• training.
5. Measuring efficiency and performance
• performance gaps
• dynamic ratios
6. Training for performance
• best practices
• innovation
7. Performance mapping
• strategic map
8. Outcome and Performance monitoring
• setting inputs and outputs measure
• Measuring before and after KPIs
9. Performance appraisals
• Performance improvement
• Performance gains
• Performance rewards
10. Rewarding performance
• bonus
• incentives