14 steps in Performance Planning and appraisals.
(the basic function of all HR department)
(a two day course for all supervisors and heads of department)
PERFORMANCE PLANNING
- Goals and objective as defined in smart and measured.
- The programs and activities to achieve the goals are planned by examining the key result areas.
- Normally, the best practices are being applied drawn from bench marking.
- Cascading the goals and key result areas to all - Strategic mapping.
- Agreeing on the efficiency rates for all inputs and processes.
- Agreeing and targeting with the right key performance indicators and agreed on the KPI rate
- Providing the adequate resources and authority to undertake the job task.
PERFORMANCE APPRAISALS
- Measure the actual achievement on the work goals of each worker
- Explain the positive and negative gaps.
- The reason for the gaps could be competency and non-competency factors
- Measure the inputs, processes. outputs and outcome based on the agreed KPIs
- Measure the value of performance beyond the set target. (performance improvement gains)
- Can the worker be rewarded for excellent performance?
- What training is necessary?
Learn how to arrive at the right KPI and obtain the right KPI rate by proper bench marking.
Eventually, everyone would be achieving kaizen - continuous performance improvement.
COURSE CONTENTS
COURSE CONTENTS
- Setting up smart goals
- identifying key result areas
- Establishing key performance indicators
- KPI rate
- Valuing performance for reward purposes
- From performance gaps to training needs
- Promotion on competency building
- Linking goals through strategic maps

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