Saturday, April 2, 2016

Performance Need Analysis - a total business solution

The effective financial approach to PNA and TNA.
(Do not waste money on the irrelevant subjective opinion survey)

By Arriffin Mansor


1.       Performance need analysis of a company is being conducted to identify a company’s performance problems and issues.  With this information, the management could introduce management and strategic changes so that the company could produce the desired optimum results.

2.       The main source of data would be the audited financial statements of the company.  It is objective, verified, available and comparable.

3.       For the purpose of meaningful comparison, these data are converted into relevant key performance ratios.

4.       The company could also chose and design the appropriate strategies that could sustain and win the company in the ever challenging business environment.

5.       The focus of the study is to identify the strengths and weaknesses of the company.  The strengths are the management function that shows consistent positive performance as compared to an equivalent company in the same industry.  On the contrary, the weaknesses are the negative performance areas.

6.       The comparative performance study between the company and another which is known as benchmarked company are also known as gap analysis.

7.       If the gap of an area is found to have a significant impact on the outcome of the company, that gap is called the critical performance gaps

8.       The critical items are identified through Pareto or sensitivity analysis.  ROE and ROA models are being simulated to test its sensitivity.

9.       Further study could be conducted on the critical gaps to identify the root cause of the performance problems and issues.

10.   This could be obtained by breaking down the performance ratio into component ratios which should highlight the source problem.

11.   Performance problems may not be caused or contributed solely by the job holders.  Other factors such as lack of authority, information and technology could be the main contributory factor.

12.   The analyst could now zoom to the individuals or team who are now identified as the critical non-performers.

13.   When competency profiling is conducted on the non-performers, and subsequently compared to best practices as found in the industry, competency gaps are identified for the purpose of training.

14.   As usual and due to time constraint, management priority and focus should be given to the critical areas.

15.   Thus, the PNA could be completed in a fast 15 days which should benefit all CEOs and his or her management team for their respective purposes.

© arriffin@gmail.com  Tel : 012-2786282







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