Performance Improvement Workshops 2014

Where performance is the attitude and culture.

1. Why improvement: Competition / growth
2. Where to improve:
• critical performance gaps
• innovation
• Best Practices
• Key Performance indicators
3. What to improve:
• Key result areas?
• Competencies
• Others
4. Who to improve
• CEO
• Functions heads
• Departments
• Sections
• Individuals
5. How to improve:
• Participation / Involvement
• Training
• coaching
• authority
• Strategy
• Planning
6. When to improve: All the times - monitor performance
• Kaizen - continuous improvement
7. Integrated and linkages for all

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PERFORMANCE ACTIVITIES

• Performance planning meetings between staff and boss are held before the performance period 
• Where performance opportunities are agreed and positioned
• where the best practices are agreed between staff and boss to be adopted.
• where innovations if any are discussed and agreed to be implemented.
• where responsibilities, duties and tasks are defined and written in the job description.
• Clear authority on input resources is delegated.
• Input resources and output results are incorporated in the budgets
• Tools and equipments are provided
• KPIs are agreed to measure performance
• detailed KPI rate and measures to measure the true change.
• where performance appraisal meetings are held at the end of the performance period.