Thursday, May 5, 2011

Metric management - a mandatory course for all executives


Basic Management Programs
A two day intensive program for executives / managers
Turnaround / Improvement
Strategic Business Plan

  1. Key Performance Indicators
    •  Ratio as KPIs
  2. Gap Analysis
    • ROE and performance analysis
    • Du Pont Gap Analysis
    • Variance analysis
  3. SWOT analysis
    •  Performance targets
    • Performance standards
    • Industry Averages
  4. Trend Analysis
    • Positive trend
    • Negative trend
  5. Benchmarking and best practices


  1. Defining objective at all levels
  2. Key Result Areas
  3. Identify the key performance indicators
  4. Establishing the lead and lagged indicators
  5. 4s perspectives
  6. 4 departments
  7. The strategic Maps
  8. Cascading the metrics
  9. Performance planning
  10. Vertical and horizontal planning
  11. Strategic Budgeting
  12. Performance appraisals
  13. Performance based compensation plans
  14. Performance accountability



© Arriffin Mansor 012-2786282

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