Monday, May 9, 2011

Seven steps in training need Analysis


SEVEN STEPS IN TRAINING NEED ANALYSIS
  1. Identify the performance gaps in the business by comparing against a standard in the industry.
    • Use the ROE chart
    • Use the business profit model  
    • Use KPI efficiency and performance ratios
  2. To determine the causes of poor performance – performance gaps analysis
    • root cause analysis
    • component ratio analysis
    • Trend analysis
  3.    To provide a basis of measurement
    • key performance indicators
    • Input output analysis
    • before and after training
  4.    To determine the desired training outcomes – 
    • desired competencies in the best practices
  5.    To determine the contents and scope of training - 
    • task and subtask analysis
    • best practices
    • innovation
  6.   To determine the whether training is needed -  competency gap analysis through input-output analysis
    • competency profile of the job holders as compared to ....
    • identify unique competency gaps against industry standard joh holders.
    • confirm competency with alternative approach such as BSC perspective, expert opinion, task analysis
  7.   To gain management support -  ROI training where the gains and benefits are divided by the costs of training.

©  Arriffin Mansor 012-2786282

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